Privacy Policy

MCS Pressure Washing LLC (“MCS Pressure Washing,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit mcspressurewashing.com or mcspressurewashingllc.com (collectively, the “Website”), request an estimate, contact us, or otherwise interact with us.

By using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not submit personal information through the Website.

Information We Collect

We may collect the following categories of information:

  • Contact and estimate information, such as your name, email address, telephone number, service address, property details, requested services, preferred contact method, and any message or photographs you submit.
  • Communications information, including the contents of emails, web-form submissions, calls, text messages, and related records when you communicate with us.
  • Transaction and service information, such as estimates, appointments, services requested or completed, invoices, payment status, and customer-service history. Payment card details may be handled directly by a payment processor rather than stored by us.
  • Website and device information, such as IP address, browser and device type, operating system, referring pages, pages viewed, approximate location derived from IP address, timestamps, interactions with the Website, and cookie or similar-technology identifiers.
  • Information from third parties, such as advertising, analytics, social-media, referral, scheduling, communications, or service providers, to the extent permitted by their terms and applicable law.

How We Use Information

We may use information to:

  • Respond to inquiries and prepare or provide estimates;
  • Schedule, perform, manage, and follow up on services;
  • Communicate about appointments, estimates, service updates, invoices, customer support, and other requested matters;
  • Send marketing or promotional communications when permitted by law and consistent with your choices;
  • Operate, maintain, personalize, secure, and improve the Website and our services;
  • Measure Website traffic, advertising performance, and marketing effectiveness;
  • Detect spam, fraud, abuse, security incidents, and other harmful activity; and
  • Comply with legal obligations, enforce agreements, and protect our rights, customers, personnel, and property.

Calls and Text Messages

If you provide a telephone number or contact us by phone or text, we may use that number to respond to your request and communicate about estimates, scheduling, appointments, service updates, customer support, invoices, and related matters. If you separately consent to marketing text messages, we may also send promotional messages consistent with that consent.

Consent to receive marketing text messages is not a condition of purchasing any goods or services. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages and HELP for assistance. You may also contact us using the information at the end of this policy. Opting out of marketing messages does not prevent us from sending non-marketing communications when permitted by law, such as responses you request or service-related notices.

We do not sell or rent telephone numbers or text-message consent information. We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes. Text-message originator opt-in data and consent will not be shared with third parties, except with vendors that help us deliver messages and are required to use the information only to provide those services, or when disclosure is required by law.

Calls or text-message interactions may be logged for customer-service, scheduling, quality, security, and recordkeeping purposes. We will provide any notice or obtain any consent required by applicable law before recording a call.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to keep the Website functioning, remember preferences, understand Website use, prevent fraud and abuse, and measure or improve advertising. You can control cookies through your browser settings and, where available, the Website’s cookie-preference tool. Blocking some technologies may affect Website functionality.

Google Analytics

We use Google Analytics to help understand how visitors use the Website. Google Analytics may collect information such as Website interactions, device and browser information, approximate location, referring pages, and identifiers stored in cookies. Google processes this information to provide measurement and reporting services. Google states that Google Analytics does not log or store individual IP addresses.

Learn more about how Google handles information in the Google Privacy Policy and Google’s page explaining how it uses information from sites or apps that use its services. You may also use the Google Analytics Opt-out Browser Add-on.

Meta Pixel

We use the Meta Pixel and related Meta Business Tools to measure Website activity, understand the effectiveness of advertising, create audiences, and deliver or improve advertisements on Meta products, such as Facebook and Instagram. Meta may receive information about your browser or device, Website interactions, cookie identifiers, IP address, and information about the advertisement or page that brought you to the Website. Meta processes information under its own terms and privacy practices.

For more information, review Meta’s Privacy Policy and Cookies Policy. You may manage certain advertising preferences through Meta’s Ad Preferences and your browser or Website cookie settings.

Cloudflare Turnstile

We use Cloudflare Turnstile on forms to help distinguish legitimate visitors from automated abuse, spam, and fraudulent activity. When Turnstile is used, Cloudflare may process technical information about your device and interaction with the Website, such as IP address, browser and device characteristics, and challenge-related signals, for security and validation purposes. Cloudflare processes this information under the Cloudflare Privacy Policy and Turnstile Privacy Addendum.

This site is protected by Cloudflare Turnstile, and the Cloudflare Privacy Policy and Terms of Use apply.

How We Disclose Information

We may disclose information in the following circumstances:

  • Service providers. We may provide information to vendors that support hosting, Website security, analytics, advertising, communications, scheduling, payments, invoicing, data storage, and other business operations. They may use information only as permitted by their agreements and applicable law.
  • Legal and safety purposes. We may disclose information when reasonably necessary to comply with law or legal process; investigate fraud, abuse, or security issues; enforce our agreements; or protect the rights, safety, and property of MCS Pressure Washing, our customers, or others.
  • Business transfers. Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.
  • With your direction or consent. We may disclose information when you request, authorize, or consent to the disclosure.

We do not sell personal information for money. Certain uses of advertising cookies or pixels may be treated as a “sale,” “sharing,” or targeted advertising under some state privacy laws. Where required, we will provide a method to exercise applicable opt-out rights.

Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and protect against fraud or abuse. Retention periods vary according to the type of information, the relationship involved, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Choices and Privacy Rights

You may ask to access, correct, or delete personal information we maintain about you, subject to applicable law and reasonable identity verification. Depending on where you live, you may have additional rights, such as obtaining a copy of information, appealing a denied request, or opting out of targeted advertising or certain disclosures.

You may unsubscribe from marketing emails using the link in the message and opt out of marketing texts by replying STOP. You may control browser cookies through browser settings. We may retain information needed to document and honor an opt-out request.

To make a privacy request, contact us using the details below. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Children’s Privacy

The Website and our services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and, when appropriate, delete it.

External Links and Third-Party Services

The Website may link to third-party websites, social-media platforms, maps, payment services, or other services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on the Website and update the effective date. Material changes may also be communicated by other reasonable means when required by law.

Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

MCS Pressure Washing LLC
Email: mcgheescleaningservices@gmail.com
Phone: 724-714-3312
Website: https://www.mcspressurewashing.com/